Kore.ai launches Artemis on Microsoft Azure
Thu, 21st May 2026 (Today)
Kore.ai has launched its Agent Platform Artemis edition for building, governing and optimising enterprise AI systems. The product is initially available on Microsoft Azure.
The platform is designed to help organisations build and deploy multi-agent AI systems in days rather than months, while applying governance and operational controls before deployment.
At the centre of the launch is Agent Blueprint Language, or ABL, which Kore.ai describes as a compiled declarative language for defining, validating and governing AI agents, systems and workflows across different environments. It includes six orchestration patterns for multi-agent coordination: supervisor, delegation, handoff, fan-out, escalation and agent-to-agent federation.
Kore.ai also introduced Arch, an AI agent architect that translates business objectives into ABL, supports the agent lifecycle, designs agent topology and refines agents using production traces. The platform uses what Kore.ai calls a dual-brain architecture, combining agentic reasoning and deterministic flows through shared memory under a single runtime.
These features are intended to give enterprises a more consistent way to develop agents while keeping governance outside the model layer. Kore.ai says that should make AI systems more predictable and auditable as companies move from pilots to wider deployment.
Raj Koneru outlined the company's view of the market shift.
"Enterprise AI is entering its third wave, where governance, observability, and trust define success at scale," said Raj Koneru, Chief Executive Officer and Founder, Kore.ai. "The Kore.ai Agent Platform Artemis reflects this shift by bringing an AI-native architecture to market that enables enterprises to build, manage, and optimize multiagent systems with confidence. Kore.ai delivers AI systems that are secure, governed, and production-ready from day one. This level of depth comes from a decade of delivering AI experiences in complex, regulated environments, where scale, compliance, and reliability are non-negotiable."
Business pitch
Kore.ai is positioning the platform as a way to automate more of the agent lifecycle, from creation to monitoring and revision. According to the company, Arch can generate agents from plain-language objectives, write them in ABL and submit them for validation before deployment.
The platform also logs and traces decisions, paths and outcomes in real time, while deterministic constraints and flow controls are enforced at the platform level rather than by the agents themselves. Production signals can be used to suggest changes, with human oversight retained over those recommendations.
Kore.ai framed the product around three executive concerns. For chief information officers, it offers a single foundation for managing internal and third-party agents across departments. For chief information security officers, governance sits at the platform layer and every action can be logged and traced to a regulatory control. For chief financial officers, shared infrastructure across agents lowers the incremental cost of adding more agents.
An external industry analyst backed the need for standardisation and governance in the sector.
"To scale AI with confidence, enterprises need a standardized agent building system and the enforcement of robust governance," said Vaibhav Bansal, Vice President at Everest Group. "Kore.ai's strong investments in advancing agentic AI capabilities, combined with a consistent focus on delivering measurable business outcomes, have positioned Kore.ai as a Leader in the Agentic AI Products PEAK Matrix Assessment 2026."
Azure launch
The initial release runs on Microsoft Azure and is built on Azure services spanning compute, identity, AI and security. Kore.ai also says it is a launch partner for Microsoft Agent 365.
The company is targeting large enterprises with established security and compliance requirements. The platform is SOC 2 Type II, ISO 27001 and PCI DSS certified, FedRAMP Moderate authorised, HIPAA-aligned and compliant with HITRUST and GDPR.
Kore.ai says the system includes real-time personally identifiable information tokenisation, tenant isolation and immutable audit trails for every agent action. Deployment options include public cloud, sovereign regions, private cloud and on-premises environments, with regional data residency.
At launch, the platform supports more than 40 voice and digital channels and more than 300 workflow integrations, including Microsoft A365, Salesforce, HubSpot, Jira and GitHub, alongside systems used in banking, healthcare, retail and telecoms.
More than 450 Global 2000 organisations use Kore.ai's broader platform for business workflows across sectors including banking, healthcare, insurance, retail and service operations.
One early user said the structure of the platform addresses gaps in enterprise AI design.
"We've had early visibility into the Kore.ai Agent Platform Artemis, and the architectural rigor stands out. Compiled blueprints, governance in a separate deterministic layer, and one language for every agent are the design choices enterprise AI has been missing," said Nolan Waltman, EVP and COO, First Service Credit Union.