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Tanium named ISG leader in digital employee experience

Tanium named ISG leader in digital employee experience

Wed, 3rd Jun 2026 (Yesterday)

Tanium has been named a Leader in ISG Provider Lens research for Future of Work - Digital Employee Experience Solutions 2025, placing it among the top vendors assessed in the study.

ISG said the ranking recognised Tanium's work in digital employee experience software, particularly its use of AI, automation, strategic partnerships and international reach. The assessment examined how suppliers help organisations manage and support workplace technology across distributed endpoint estates.

Tanium said the recognition reflects growing demand from IT and security teams for more automated operations and real-time visibility across employee devices and systems. It argues that digital workplace tools are moving away from reactive support models towards platforms that detect issues early and respond before they disrupt staff.

Platform focus

The assessment highlighted Tanium's endpoint management approach, which combines telemetry, automation and employee-focused tools in a single platform. It also noted self-help functions, monitoring and remediation features, and integrations with ServiceNow and Microsoft software.

Harman Kaur, Chief Technology Officer at Tanium, said changing workplace expectations are driving the shift.

"AI and automation are resetting expectations for the digital employee experience, and reactive IT models simply can't keep up.

"Employees expect their technology to work, and IT teams need real-time intelligence to make that happen proactively, not after the fact. Tanium's Autonomous IT Platform is built for exactly this, operating at the speed and scale today's digital workplaces require, resolving issues before employees feel them, and continuously adapting as the environment changes," said Kaur.

Analyst view

Bruce Guptill, Distinguished Analyst and Executive Advisor at ISG, said the ranking reflected Tanium's ability to combine operational data with automation across large device environments.

"Tanium is a DEX Leader for its Autonomous IT Platform, which unifies real-time endpoint telemetry, sentiment and self-healing automation at global scale.

"Its Performance and Engage modules proactively prevent issues, empower users and integrate with enterprise platforms such as ServiceNow and Microsoft," said Guptill.

ISG also said the platform uses AI-driven automation and proactive detection to identify emerging issues and address them before they affect users or operations. The research noted Tanium's investments in engagement tools, performance monitoring, sentiment analysis and automated remediation, as well as its ties with Microsoft and ServiceNow.

Market growth

Digital employee experience, or DEX, has become a more visible segment of workplace technology as employers seek to improve staff productivity and reduce service desk workloads. The market includes software that monitors device health, application performance and user sentiment, while allowing IT teams to automate fixes and provide self-service support.

For suppliers in this market, independent analyst rankings can influence buying decisions by large companies reviewing workplace software providers. ISG's Provider Lens research is one of several industry evaluations technology buyers use to compare vendors on criteria such as product breadth, execution and market presence.

Tanium used the latest recognition to highlight broader analyst coverage, including a Forrester Total Economic Impact study that found its platform delivered a 235% return on investment and USD $20.1 million in total benefits for a composite global enterprise by the third year, with a payback period of less than six months.

Broader strategy

The company also cited inclusion in Everest Group's inaugural Cybersecurity Top 50 and leadership positions in analyst assessments covering endpoint management tools and Windows device management software. Those references underline how closely the digital employee experience market now overlaps with endpoint security and IT operations.

Tanium positions itself around what it calls Autonomous IT, combining endpoint management and security through a unified platform. It says its operating system, Tanium Atlas, is designed to give a single operator the data and control needed to manage tasks that previously required larger teams.

ISG describes itself as a technology research and advisory firm with more than 900 clients, including many of the world's largest enterprises. Its Provider Lens research covers suppliers across global and regional markets, giving enterprise customers a comparative view of service and software providers in specific technology segments.

The findings suggest buyers are increasingly seeking workplace technology that reduces manual intervention while improving the experience of employees who rely on laptops, desktops and other endpoints for day-to-day work. In that context, ISG said Tanium stood out for combining real-time endpoint data, user feedback and automated remediation in a single platform.