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Accenture Stories - Page 5

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Salesforce unveils Agentforce AI-powered contact centre
Customer Relationship Management

Salesforce unveils Agentforce AI-powered contact centre

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

By Mark Tarre • 5 min read • Wed, 11th Mar 2026
Enterprise AI agents: The rise of human-augmented operations
Manufacturing

Enterprise AI agents: The rise of human-augmented operations

Enterprise AI agents are shifting from handy copilots to semi-autonomous operators, forcing firms to redesign core systems and human roles.

By Rasangi De Silva • 6 min read • Fri, 6th Mar 2026
Reversec names Åse Holmberg Zetterlund as Chief Executive
DevOps

Reversec names Åse Holmberg Zetterlund as Chief Executive

Cyber consultancy Reversec has named former Accenture executive Åse Holmberg Zetterlund as CEO to drive its next phase of global expansion.

By Sofiah Nichole Salivio • 3 min read • Fri, 6th Mar 2026
Cyber extortion tops 2025 attacks as AI risks escalate
Data Protection

Cyber extortion tops 2025 attacks as AI risks escalate

Cyber extortion has overtaken email scams as the top 2025 attack, as AI-powered threats grow and financial firms become prime targets.

By Catherine Knowles • 5 min read • Tue, 3rd Mar 2026
Quanton rebrands as AI partner to take pilots to scale
Digital Transformation

Quanton rebrands as AI partner to take pilots to scale

Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.

By Catherine Knowles • 5 min read • Mon, 2nd Mar 2026
Quantum Security 25 honours leaders in post-quantum era
Data Protection

Quantum Security 25 honours leaders in post-quantum era

DigiCert and Techstrong unveil the first Quantum Security 25, honouring global leaders steering real-world post-quantum security plans.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Feb 2026
CyberArk crowns PwC 2025 Global Partner of the Year
Digital Transformation

CyberArk crowns PwC 2025 Global Partner of the Year

CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Feb 2026
Avanade names Chris Howarth CEO as Caserta joins Microsoft
Data Analytics

Avanade names Chris Howarth CEO as Caserta joins Microsoft

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Practical DevSecOps launches hands-on security course
DevOps

Practical DevSecOps launches hands-on security course

Practical DevSecOps unveils a hands-on Certified Security Champion course to embed security advocates inside software development teams.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
Tech Mahindra's multilingual AI honoured by WEF MINDS
Customer Experience

Tech Mahindra's multilingual AI honoured by WEF MINDS

Tech Mahindra's sovereign multilingual AI, handling millions of queries in Hindi, Bahasa and regional dialects, is honoured by WEF's MINDS.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
Forrester tips cloud & generative AI to fuel IT boom
Manufacturing

Forrester tips cloud & generative AI to fuel IT boom

Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026

Stories from Other Regions

Accenture stories

CyberCX becomes official cyber partner to AFL, AFLW
Data Protection

CyberCX becomes official cyber partner to AFL, AFLW

CyberCX signs two-year tie-up as Official Cyber Security Partner of the AFL and AFLW, covering league, clubs and Marvel Stadium's ARC system.

By Catherine Knowles • 4 min read • Thu, 12th Mar 2026
Giving trust to gain impact: What I've learned as a woman in tech
Disaster Recovery

Giving trust to gain impact: What I've learned as a woman in tech

A tech leader reflects on how trust, mentorship and flexible work can unlock women's voices, reshape teams and build more inclusive products.

By Corinne Ferrie • 6 min read • Fri, 6th Mar 2026
The next generation of women in tech doesn't need inspiration. They need infrastructure
IT Industry

The next generation of women in tech doesn't need inspiration. They need infrastructure

Women in UK tech don't need more pep talks; they need pay, promotion and parental policies built to keep them and let them rise.

By Kristina Kaganer • 3 min read • Fri, 6th Mar 2026
Why the tech industry needs courageous women who lead differently
Digital Transformation

Why the tech industry needs courageous women who lead differently

As International Women's Day nears, tech's future hinges on courageous women redefining leadership norms, not just filling seats.

By Cherie Mylordis • 4 min read • Thu, 5th Mar 2026
Redefining retail discovery for Southeast Asian brands with Gen AI
Digital Transformation

Redefining retail discovery for Southeast Asian brands with Gen AI

Generative AI is reshaping how Southeast Asian consumers discover, trust and buy, pushing brands to fight for visibility on the AI shelf.

By Simone Morandi • 5 min read • Fri, 20th Feb 2026
Telstra profit climbs as AI rollout deepens job cuts
Digital Transformation

Telstra profit climbs as AI rollout deepens job cuts

Telstra profit rises 8.1% to AUD $1.2 billion as AI-driven efficiency deepens job cuts and reshapes its troubled enterprise division.

By Karen Joy Bacudo • 3 min read • Fri, 20th Feb 2026