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AI loyalty shift threatens retailers' direct customer ties
Customer Experience

AI loyalty shift threatens retailers' direct customer ties

Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.

By Sofiah Nichole Salivio • 5 min read • Last week
Riverbed launches Network 360 with AI observability
Software-as-a-Service

Riverbed launches Network 360 with AI observability

Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Adobe adds AI tools to Elements 2027 photo, video suite
Generative AI

Adobe adds AI tools to Elements 2027 photo, video suite

New AI features in Photoshop Elements and Premiere Elements 2027 aim to speed editing and help users find tools faster in Adobe's consumer suite.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Autodesk adds AI tools & MaintainX in strategic deal
Software-as-a-Service

Autodesk adds AI tools & MaintainX in strategic deal

The move could help customers link field operations to design and manufacturing workflows as Autodesk broadens artificial intelligence across its software.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Connected vehicle cloud market set to hit GBP £573bn
Data Protection

Connected vehicle cloud market set to hit GBP £573bn

Automakers' shift to software-defined cars is driving demand for remote updates, diagnostics and digital services across fleets.

By Sofiah Nichole Salivio • 5 min read • Last week
ECOVACS launches DEEBOT X12S OmniCyclone robot vacuum
Robotics

ECOVACS launches DEEBOT X12S OmniCyclone robot vacuum

The AUD $2,999 robot vacuum aims to lure ANZ households with stronger suction, while cutting upkeep for pet hair, stains and carpet dust.

By Sean Mitchell • 4 min read • Last week
Apple launches AirPods 5 with active noise cancellation
Supply Chain

Apple launches AirPods 5 with active noise cancellation

Cheaper Apple earbuds now gain active noise cancellation, while a wireless charging version adds longer battery life and swipe volume control.

By Sean Mitchell • 3 min read • This month
Extreme launches Agent ONE Coworker for network teams
Digital Transformation

Extreme launches Agent ONE Coworker for network teams

Included free with Platform ONE subscriptions, the tool aims to help overstretched IT teams diagnose outages and performance issues far faster.

By Joseph Gabriel Lagonsin • 4 min read • This month
Google details Antigravity SDK for custom agent hubs
DevOps

Google details Antigravity SDK for custom agent hubs

Developers can now build their own multi-agent control planes with built-in logging, sandboxing and dashboard monitoring for enterprise workflows.

By Sean Mitchell • 4 min read • This month
Adobe adds AI video tools to Premiere & After Effects
Software-as-a-Service

Adobe adds AI video tools to Premiere & After Effects

Editors can now generate clips, sound and music inside Premiere as Adobe extends AI features across its video suite, including After Effects.

By Sean Mitchell • 4 min read • This month
ADP expands AWS tie-up to boost AI in HR & payroll
Software-as-a-Service

ADP expands AWS tie-up to boost AI in HR & payroll

The payroll group will move core systems to AWS, aiming to speed AI features and reduce manual work across HR and tax platforms.

By Joseph Gabriel Lagonsin • 3 min read • This month
Anthropic launches Claude commerce blueprint for retailers
Data Analytics

Anthropic launches Claude commerce blueprint for retailers

Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.

By Karen Joy Bacudo • 6 min read • This month
Google Cloud adds BigQuery streaming & Dataflow updates
Open source

Google Cloud adds BigQuery streaming & Dataflow updates

Live analytics get a boost as BigQuery now handles stateful streaming queries, while Dataflow and Kafka gain easier pipeline and testing controls.

By Sean Mitchell • 4 min read • This month
Rydoo brings expense approvals into Claude & ChatGPT
Software-as-a-Service

Rydoo brings expense approvals into Claude & ChatGPT

Finance teams can now approve claims and query spending inside Claude and ChatGPT, as Rydoo's connector cuts switching between systems.

By Karen Joy Bacudo • 3 min read • This month

Stories from Other Regions

AI Assistant stories

Xero apologises after two incidents upset advisers
Software-as-a-Service

Xero apologises after two incidents upset advisers

Accountants and bookkeepers were left frustrated after an influencer post and an automated analytics email sparked concerns over Xero's adviser ties.

By Karen Joy Bacudo • 5 min read • This month
Superloop launches Kay AI assistant for business users
Network Infrastructure

Superloop launches Kay AI assistant for business users

Business partners can now handle quotes, faults and account tasks in one place as Superloop adds an AI assistant to Krypton.

By Joseph Gabriel Lagonsin • 3 min read • This month
Reliance Cyber launches RADAR on Google Cloud platform
Security Information and Event Management

Reliance Cyber launches RADAR on Google Cloud platform

Enterprise security teams could cut alert noise and speed response after the UK managed detection and response provider put RADAR into production.

By Sofiah Nichole Salivio • 4 min read • This month