AI Safety Stories

American Stories

AI Safety stories

ChatGPT adds Plaid-linked personal finance preview

Users can now ask ChatGPT about their own spending and savings after OpenAI added a Plaid-linked finance preview for US Pro subscribers.

By Karen Joy Bacudo • 4 min read • Yesterday

Global Stories

AI Safety stories

Data Protection

Experian & ServiceNow partner on agentic AI workflows

The tie-up could help regulated firms move AI agents from pilots to live workflows, using trusted data for checks, approvals and governance.

By Mark Tarre • 4 min read • Today

Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Today

DevOps

Google launches Gemini 3.5 Flash for agentic tasks

The model is now the default in Gemini and Search, with Google aiming to speed up multi-step coding and workplace automation tasks.

By Mark Tarre • 4 min read • Today

Application Programming Interface

Google launches Gemini Omni Flash for video editing

Short-form creators can now edit clips with natural-language prompts as Google rolls its new video model out to Shorts, Create and Gemini.

By Mark Tarre • 3 min read • Today

Data centers

Google unveils Gemini AI push across Search & apps

Search users will get background AI agents and custom layouts as Google broadens Gemini across its apps, YouTube and Workspace.

By Mark Tarre • 4 min read • Today

Firewalls

Zyxel launches the GenAI protection for SMBs and MSPs

New controls will help SMBs and MSPs curb shadow AI use and limit data leaks as staff adopt chatbots without clear rules.

By Sofiah Nichole Salivio • 4 min read • Today

Digital Transformation

Zendesk launches AI-driven autonomous service workforce

Businesses may see faster resolutions as Zendesk ties charges to verified outcomes and expands AI agents across service channels.

By Joseph Gabriel Lagonsin • 5 min read • Today

Data Protection

The AI challenge - balancing governance and innovation

Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.

By Anthony Caruana • 5 min read • Today

Software-as-a-Service

Global 2000 downtime costs rise to USD $600 billion

Outages are now costing Global 2000 firms USD $600 billion a year, as a single incident can wipe 3.4% off share prices.

By Sofiah Nichole Salivio • 4 min read • Today

Data Protection

Avast One adds free tier with modular paid protections

Users can now start with a free Avast One plan and add paid protections later, as Gen shifts to a modular security model.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Security Operations Centres

AI security training surges as prompt injection tops list

AI-related training is shifting as prompt injection, model exploitation and agent hijacking shape how security teams prepare for live attacks.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Cloud Security

Anthropic model can chain bugs into exploits, Cloudflare

The findings suggest AI-assisted bug hunting is edging closer to practical exploitation, raising the stakes for software teams racing to patch flaws.

By Mark Tarre • 4 min read • Yesterday

Digital Transformation

Security concerns top barrier to AI adoption, report says

Businesses are struggling to deploy AI safely as security fears now outrank cost, with 48% naming them the chief adoption barrier.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Robotics

Agentic AI Foundation adds 43 members to reach 190

Standards work for autonomous software is drawing broader backing, with public bodies and major tech groups joining as deployment moves into production.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Generative AI

CNN airs Kara Swisher digital self via AI storyfile

A CNN feature has highlighted how AI video avatars could reshape digital legacy projects, while raising fresh questions over consent and authenticity.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday