Automation stories - Page 4
Rue Gilt Groupe plugs Riskified into Zendesk to curb fraud
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crm
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uc
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data analytics
Rue Gilt Groupe brings Riskified identity scoring into Zendesk as retailers race to stop refund abuse without slowing customer service.
Umbraco launches AI skills for backoffice developers
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ecm
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martech
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rpa
Umbraco adds AI skills to guide backoffice development, giving agents direct access to current docs, code and examples for safer customisation.
Unit4's Scanmarket tops sourcing data quadrant again
This month
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edutech
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digital transformation
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cx
Unit4's Scanmarket wins top spot in Info-Tech's Strategic Sourcing Data Quadrant for a second year as new customers boost source-to-contract momentum.
Colt completes SAP cloud ERP migration across 40 countries
This month
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hybrid cloud
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data analytics
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digital transformation
Colt trims ERP switchover downtime to 6.5 hours as cloud overhaul unifies systems across 40 countries and supports sustainability goals.
VQ adds advanced conferencing controls in version 4.8
This month
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uc
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dr
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it automation
VQ Communications' latest Conference Manager release adds operator-led conferencing controls, faster failover and automation for regulated sectors.
Thoro launches CoreFlex with Orbbec 3D cameras
This month
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robots
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digital transformation
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edge computing
Thoro rolls out CoreFlex modular autonomy stack using Orbbec 3D cameras to help OEMs deploy one system across multiple industrial vehicles.
Forrester maps AI shift from digital into physical use
This month
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robots
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manufacturing
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digital transformation
Forrester says the next wave of AI will reach robotics, transport and commerce, with agentic tools, security and trust set to pay off first.
AI code still needs production debugging, report finds
This month
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devops
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digital transformation
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application security
Lightrun report finds 43% of AI-generated code still needs manual debugging in production, with SRE and DevOps leaders citing major visibility gaps.
Tariffs and sustainability: Why master data is a supply chain game-changer
This month
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digital transformation
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supply chain
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risk & compliance
Master data is becoming a strategic tool as firms juggle tariffs, sustainability demands and supply chain compliance in a fast-changing trade landscape.
Primitive launches AI agent system for banks & credit unions
This month
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saas
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digital transformation
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fintech
Primitive unveils bank-grade AI agent operating system with MX tie-up as banks seek tighter oversight, while Fin Capital and Pelion back launch.
KPMG & INSEAD launch AI governance principles for boards
This month
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digital transformation
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risk & compliance
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ai
KPMG and INSEAD urge boards to tighten AI oversight as they warn that weak expertise could leave directors exposed to rising risk and scrutiny.
Auctor raises USD $20 million for software implementation
This month
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devops
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digital transformation
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martech
Auctor secures USD $20 million from Sequoia Capital and backers to automate enterprise software rollouts and cut costly project delays.
iManage appoints Ryan Begin & David Zember to partner roles
This month
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document management
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data analytics
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ecm
iManage strengthens its global partner push with two senior hires as the software group looks to widen ecosystem links and sharpen channel execution.
Gigamon eyes AI-led surge in network observability
This month
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virtualisation
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firewalls
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hybrid cloud
Gigamon unveils AI traffic tools as IDC says network observability market will reach USD $4.39 billion by 2029.
Convelio secures Series C to expand New York storage
This month
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digital transformation
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cx
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martech
Convelio wins Series C backing and a Phillips mandate as the fine art logistics group prepares a New York warehouse and AI-driven growth.
Loftware launches Connect for global supply chains
This month
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manufacturing
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digital transformation
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supply chain
Loftware unveils Connect platform to link trading partners and standardise product identification across global supply chains.
Ledger appoints Ian Rogers to lead AI security push
This month
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crypto
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fintech
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mdm
Ledger names Ian Rogers as Chief Human Agency Officer, putting hardware approval and human oversight at the centre of its AI security push.
Claroty xDome adds orchestration to fix visibility gaps
This month
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firewalls
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network security
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iot security
Claroty adds orchestration to xDome to help security teams close cyber-physical asset visibility gaps and prioritise remediation.
WatchGuard & HaloPSA integrate security tools for MSPs
This month
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Actionstep adds iManage integration for midsize law firms
This month
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document management
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digital transformation
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ecm
Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.