Global Stories

'Self-learning' AI big boon for Qualtrics' CX

Qualtrics says AI is helping businesses cut churn, boost revenue and uncover richer customer feedback by analysing calls and surveys.

By David Shilovsky • 5 min read • Yesterday

Digital Transformation

Forrester says AI is upending B2B go-to-market models

Forrester urges B2B firms to rethink marketing, sales and metrics as AI agents reshape how buyers search, compare and choose suppliers.

By Sean Mitchell • 3 min read • 2 days ago

Digital Transformation

Tariffs and sustainability: Why master data is a supply chain game-changer

Master data is becoming a strategic tool as firms juggle tariffs, sustainability demands and supply chain compliance in a fast-changing trade landscape.

By Bobby Joseph • 6 min read • Last month

Digital Transformation

Click Frenzy & Power Retail enter liquidation

Receivers take control of Click Frenzy and Power Retail as both businesses keep trading while options are reviewed under liquidation.

By Sean Mitchell • 3 min read • Last month

Marketing Technologies

Mercurius Media Capital backs LifeSafe with USD $1.5m

Mercurius Media Capital fires first shot in safety tech with USD $1.5 million deal to boost LifeSafe's US consumer push.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Mar 2026

Digital Transformation

Cover Genius names chief revenue officer & marketing head

Cover Genius expands leadership team with Jennifer Aubert Parker as Chief Revenue Officer and Nidhi Daga as Global Senior Vice President, Marketing.

By Mark Tarre • 3 min read • Thu, 26th Mar 2026

Partner Programmes

Logitech names Yalcin Yilmaz Chief Commercial Officer

Logitech promotes 22-year veteran Yalcin Yilmaz to chief commercial officer, succeeding long-serving sales and marketing leader Quin Liu.

By Mark Tarre • 3 min read • Fri, 20th Mar 2026

Marketing Technologies

DHL opens Erskine Park hub for tech, auto reverse logistics

DHL opens a 21,000m² Erskine Park warehouse to boost tech and auto spare parts distribution, returns handling and energy-efficient logistics.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026

Marketing Technologies

The new world of GEO - are you ready?

Search is shifting from clicks to citations, and brands that still rely on old SEO alone risk losing visibility where B2B buyers now decide.

By Pipin Firmansyah • 5 min read • Tue, 17th Mar 2026

Stories from Other Regions

Marketing Technologies

The AI visibility gap: Why paid, owned channels are no longer enough for B2B tech

AI search is reshaping B2B tech visibility as Muck Rack findings show earned media now drives most citations, not paid channels.

By Patrick Keenan • 5 min read • Yesterday

Software-as-a-Service

CoinGecko adds market intelligence tools & partner platform

CoinGecko widens its crypto toolkit with AI-led market intelligence, advanced charts and portfolio tracking, while adding a partner hub for project teams.

By Karen Joy Bacudo • 3 min read • Last week

Supply Chain

PATS launches hosted buyer programme for 2026 show

PATS has opened applications for a hosted buyer scheme at its 2026 NEC Birmingham trade show, after record visitor and overseas growth in 2025.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Hyperscale

Brand as a revenue multiplier in enterprise sales

Brand can lift enterprise revenue by shaping shortlists, easing internal buy-in and strengthening pricing power before sales talks even start.

By Patrick Keenan • 4 min read • Last month

Supply Chain

Late same-day freight lifts costs as fuel surcharges rise

MachShip says fuel surcharges have lifted Australian freight costs as same-day and next-day deliveries miss deadlines more often than standard services.

By Sean Mitchell • 4 min read • Last month

Digital Signage

Fujifilm & DoxAI launch fraud check AI in New Zealand

Fujifilm Business Innovation New Zealand teams up with DoxAI to bring AI fraud checks to lenders and insurers, cutting manual document reviews.

By Sean Mitchell • 4 min read • Last month

Fintech

Colladium launches SMSF gateway amid service closures

Colladium launches SMSF Gateway for trustees and accountants as Australia Post and SuperChoice services shut, offering a cheaper ATO-registered alternative.

By Sean Mitchell • 3 min read • Last month