Business strategy stories
Continuity is at stake as PFU's EMEA unit begins a handover to Yasunari Shimizu after Hiroaki Kashiwagi's five-year tenure.
Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.
Strong adoption of AI tools and SaaS+ lifted TechnologyOne to its 17th straight record first-half profit and revenue.
Better control of data and AI systems is delivering five times the return on investment for enterprises, a new study found.
Pressure is mounting on firms to show returns, as 78% of organisations say AI projects have failed or stalled at pilot stage.
The promotion comes as 8x8 tries to grow EMEA sales for its contact centre and customer experience software amid fierce sector competition.
Half of the Fortune 10 now use the platform as Gong crosses USD $500 million in ARR after a tenth straight quarter of faster growth.
But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.
Small businesses can now query live Xero data in Claude as the accounting group widens its AI push to 4.5 million subscribers.
Small businesses can now ask Claude for live cash and invoice data from Xero without leaving their accounting records.
Legal professionals can now access case files, notes and calendars on the move as Rock MS brings Bedrock to Apple and Android devices.
Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.
Concern is rising in Ireland as leaders say empathetic coaching matters more than AI know-how for future managers during adoption.
EY-Parthenon says dealmaking is shifting towards AI and technology as 87% of UK chief executives expect their M&A appetite to rise.
Fuel now tops cost pressures for Australian SMEs, but most are still swallowing the rise rather than passing it on to customers.
Employers get shorter routes to train managers for AI adoption, as the new courses target governance, strategy and workplace change.
Employers are increasingly paying premiums and boosting careers for staff who can use AI safely, according to a survey of UK leaders.
Australian firms are shifting from lean efficiency to resilience, using AI, diversified suppliers and shorter planning cycles to absorb shocks and grow.
Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.
AI skills are pushing up salaries across Australian workplaces, with employers struggling to price talent amid fierce competition.