Chatbots stories
Intelligent chatbots combine the power of automation with the power of AI to offer a much richer range of services.
New research indicates that 'a revolutionary approach' is required to meet demand for insight through automation, AI and big data.
Appian's survey unveils Asia Pacific firms' digital transformation hurdles, spotlighting cultural disconnects, speed of delivery, and AI preference over RPA.
Chatbots and digital employees are now an established part of communication between New Zealand businesses and customers.
Australia embraces cloud computing as a pragmatic solution amid forecasted economic challenges, with the market poised to touch AU$6.5 billion by year-end.
The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
Gartner predicts that facial recognition payments, interfaceless machines, and a UX research renaissance will be top digital experience trends in 2020.
AI could save the New Zealand health system over $700m per year by 2026, according to the AI Forum of New Zealand.
Governments must prioritize technology to improve business outcomes, says Gartner's new research on government CIOs.
Blue Prism expands its Digital Exchange marketplace with new automation capabilities, teaming up with INVOKE, SRI Infotech, and ZyGen to enhance RPA features.
Computer scientists have created a new way of using virtual assistants that could potentially help those with mental illnesses.
Robotic Process Automation (RPA) is revolutionising the public sector, streamlining services and reducing costs while improving efficiency and service quality.
Vodafone's 'X Squad' will kick off in October, and will continue to scale up over the remainder of this calendar year.
While talking aloud, a voice-activated, home-based smart speaker asked for more info - even though it was not turned it on.
Although the report exposes the shortcomings of local enterprises, the research revealed there are positive signs ahead.
These certifications demonstrate the level of commitment OutSystems has to ensuring the privacy and protection of its customers' data in the cloud.
What was once a case of 'build once, update seldom' has changed to the point where constant pressure requires software to continuously evolve.
New Zealand tech expert says it's time to prioritize people over technology in the workplace, as face-to-face communication is crucial for productivity.
Set to launch in March 2020, the chatbot is currently in design and testing and is the biggest change to the Ask Izzy platform since 2016.
