Chatbots stories
Gartner says while there are obvious concerns for today's workforce, the massive rise of AI will be about augmentation, not total automation.
Australian tech firm LiveTiles partners with Microsoft to launch an Airline AI bot to streamline gate operations, aiming to boost customer service efficiency.
Too much conversation and too little action could lead companies to neglect, lose, and repel their very lifeblood, according to Dimension Data.
The number of enterprises implementing artificial intelligence grew 270% in the past four years and tripled in the past year, according to Gartner.
The truth is, in today's hyper-competitive digital economy, organisations that choose to embrace intelligent automation will come out on top.
APIs are revolutionising customer experience by merging data across platforms, allowing businesses to predict and meet consumer needs with precision.
User experience, edge computing and AI will dominate as key trends in 2019 as organizations focus on simplifying enterprise architectures.
AWS ANZ MD Paul Migliorini outlines the cloud giant's machine learning strategy, highlighting SageMaker's swift adoption in Australia and New Zealand.
AI specialist Rick Rider's guide to getting AI experimentation right as the technology becomes a necessity in 2019.
The global education landscape is changing, and Australia no exception. Michael Chetner explains how AI and the cloud will create a new way to learn.
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
Jade Software and Ambit partner to deliver advanced AI chatbots, aiming to revolutionise customer service through natural and realistic digital experiences.
If you find yourself in a tricky situation - or if you just want to understand your rights as a landlord or tenant, you can now turn to a chatbot for help.
As Australian businesses rethink small meeting spaces, the rise of huddle rooms is transforming modern workplaces, enhancing team collaboration and innovation.
Gartner reports infrastructure service providers must expand beyond edge computing, embracing digital touchpoints to meet evolving customer demands.
AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.
Aider, an AI powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.
The company's Public Sector Partner Program grew almost 40% this year, with more than 800 partners now on board.
Gartner research shows that as the need for beyond-edge customer engagement rises, infrastructure service providers need to follow suit.
Artificial Intelligence (AI) is becoming increasingly important for businesses, offering improved decision making and business insights.
