Customer Success stories - Page 2

The new suite is set to help firms adopt AI swiftly, offering tailored support across its cloud and data platforms for real business impact.

RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer to lead global AI-driven product strategy and enhance sales automation tools worldwide.

Kordia has appointed Willo Chapman as Head of Sales for Cyber, Cloud and Connectivity to drive digital services growth and customer success in New Zealand.

Amanda McGuckin Hager has been promoted to Chief Marketing Officer and Chief Revenue Officer at TrueDialog, expanding her role to drive growth and revenue strategy.

Akamai launches Partner Connect, a unified global programme offering local benefits, simpler engagement, and tailored incentives for diverse partners worldwide.

Access4 has appointed Tim Branagan as Head of Channel to lead partner growth and strengthen its unified communications and customer experience strategies.

Andromeda secures AUD $23m in Series A funding to expand its compassionate companion robots for aged care, valuing the company at AUD $100m.

Nutanix has been named a Leader in Gartner's 2025 Magic Quadrant for Distributed Hybrid Infrastructure for the second consecutive year.

Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.

Wiise celebrated its top ANZ partners at the third annual awards, honouring excellence across 11 categories including innovation and customer service.

Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.

FloQast ranked No. 1503 on the Inc. 5000 list for the third year, highlighting its rapid growth in accounting software amid challenging economic conditions.

Smartsheet appoints Stephanie Berner as Chief Customer Officer to enhance customer success and integrate AI across its platform for global growth.

Auckland-based ThinkGo launches to help New Zealand SaaS startups navigate early growth challenges with practical tools and proven strategies.

Nutanix has been named a Challenger in the 2025 Gartner Magic Quadrant for Container Management after launching its Nutanix Kubernetes Platform last year.

SOTI SYNC 25 returns to Montreal, launching a new channel programme and hosting sessions with industry leaders, including Wayne Gretzky.

8x8 launches The Power of You campaign, spotlighting customer achievements and experiences over product features in a human-centred approach.

Portnox appoints Alison Dixon as Chief Customer Officer and launches a Technical Account team to enhance proactive customer support and partnerships.

Onix has acquired UJET’s professional services unit to enhance AI-driven customer engagement solutions on Google Cloud across multiple industries.