Employee Experience (EX) stories - Page 3

Intentional giving, not feel-good altruism, is what truly powers loyalty, inclusion and performance in modern workplace cultures.

On International Women's Day, Omada backs EU pay transparency and boosts female leadership, pushing tech towards fairer hiring and pay.

International Women's Day should be tech's annual audit of real benefits and transparency, not a branding exercise of panels and posts.

Circular mentorship, where guidance and sponsorship flow both ways, is helping women accelerate careers and drive faster innovation.

On International Women's Day, leadership's true test lies not in visibility at the table, but in daily accountability after meetings end.

To close tech's gender gap, leaders must champion women with pay transparency, mentorship, male allyship and everyday intentional action.

Firstup unveils new personalisation tools to tailor employee homepages, refine content targeting and expand analytics for HR integrations.

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

AND Digital taps HowNow to centralise learning, halving content curation time and cutting onboarding admin by 80% across its workforce.

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

CrowdStrike links Falcon Shield with Qualtrics XM to extend SaaS security, monitoring and automated policy enforcement across experience data.

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

TCS will overhaul Flight Centre's global tech backbone, standardising cloud, networks and platforms to boost resilience and performance.

Omnissa launches annual awards spotlighting customer-led innovation in digital workspaces across healthcare, government, travel and finance.

Qualtrics appoints Oracle veteran Jason Maynard as CEO to spearhead AI expansion and steer its pending USD $6.75 billion Press Ganey deal.

Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.

Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.

Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.

Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.