Integration Stories

American Stories

Integration stories

OpenAI launches Health in ChatGPT for US users on web, iOS

Users can now link medical records and Apple Health to ChatGPT, as OpenAI broadens its AI chatbot into personal health management for adults in the US.

By Mark Tarre • 4 min read • Yesterday

Software-as-a-Service

KPMG named OpenAI Elite Partner in strategic alliance

Public agencies and enterprise customers could see AI embedded into KPMG software as the firm deepens its OpenAI tie-up.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

Quontic links Alkami & MANTL to lift digital uptake

New account holders are moving into online banking faster, with Quontic lifting immediate digital uptake to the mid-70% range after the link-up.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

Integration stories

Digital Transformation

Teletrac Navman launches Energy Hub for mixed fleets

Fleet managers gain a single view of charging, fuel and reimbursement data as mixed-energy operations grow more complex.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Software-as-a-Service

AI users spend more time on coordination, study finds

Managers using AI daily are spending 20.3 hours a week on coordination, with status meetings and re-explaining work driving the loss.

By Karen Joy Bacudo • 4 min read • Yesterday

Data Analytics

SAP, Google Cloud expand zero-copy data access for BigQuery

Businesses can now query live SAP data in BigQuery without replication, cutting storage overhead and speeding analytics and AI projects.

By Sean Mitchell • 6 min read • Yesterday

Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Software-as-a-Service

Kong opens Milan & Paris offices amid Europe growth

Customer demand across Europe has fuelled a 72% rise in Kong's regional base, prompting new offices in Milan and Paris.

By Mark Tarre • 3 min read • 2 days ago

Software-as-a-Service

DevRev launches Voice AI for customer support calls

Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

Progress to buy Domo assets in USD $400 million deal

The deal expands Progress's push into AI data software, adding Domo's 2,400-plus customers and governance tools as firms seek trusted input for models.

By Sean Mitchell • 4 min read • Last week

Hybrid Cloud

Google Cloud says most need upgrades for agentic AI

Most enterprises will need costly infrastructure changes before agentic AI can move from pilots to production, Google Cloud research says.

By Mark Tarre • 4 min read • Last week

Data Analytics

Databricks deepens Microsoft tie-up into the 2030s

The expanded deal aims to help customers ground AI in their own data while easing governance and cost concerns across Microsoft tools.

By Mark Tarre • 4 min read • Last week

Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Last week

DevOps

Prismatic adds native large data sync for integrations

B2B software teams can now handle onboarding, migrations and bulk refreshes without separate synchronisation tools as Prismatic folds them into one platform.

By Sean Mitchell • 3 min read • Last week