Intelligent operations stories

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

Aligned and Calibrant plan a 31MW battery system at a Pacific Northwest data centre to ease power delays, starting operation in 2026 to boost grid access.

M3 has increased its Sydney warehouse capacity by over 30% by consolidating three sites into one, using Prological’s 3D space optimisation strategies.

FreightInsure launches embedded insurance in New Zealand, offering up to $100,000 cover for goods in transit via eCommerce and logistics platforms.

Capgemini will acquire WNS for USD $3.3 billion, aiming to lead the AI-driven business process services market by year-end, pending approvals.

Turtl unveils Hatch AI, a tool designed to help B2B marketers speed content creation and link it directly to revenue and pipeline goals.

Pharmx Technologies has launched a centralised Pharmacy Portal to simplify operations and boost trading across Australia's pharmacy supply chain.

OSG extends its deal with Rimini Street to 2029, cutting IT costs by 8% to boost factory automation and productivity initiatives.

GreyOrange partners with LogiQ-On to distribute its AI-driven gStore retail platform across Australia and New Zealand, enhancing inventory and store operations.

SAS launches AI Governance Map, aiding organisations to assess and enhance AI governance across oversight, compliance, operations, and culture domains.

Endeavour partners with Tiamat to launch ultra-fast sodium-ion batteries, boosting AI data centre performance with rapid charge-discharge cycles and sustainability.

Directed Technologies partners with SafetyCulture to integrate OEM-embedded vehicle data, enhancing fleet safety and compliance via a streamlined, real-time platform.

Nintex launches Solution Studio, a portal enabling businesses to build custom AI-powered automation to streamline workflows and enhance operational efficiency.

Apromore enhances its process intelligence platform with native task mining, offering businesses detailed insights from enterprise workflows to individual user actions.

Radix and the University of Missouri team up to use AI for cutting energy costs and boosting resilience in campus facilities management.

Penske Truck Leasing upgrades Catalyst AI, analysing over 100 billion data points yearly to boost fleet operational decisions and efficiency insights.

Australian SMEs face major challenges with slow cash flow and payment reconciliation, losing hours weekly and risking $50,000–200,000 in disputes, Adyen finds.

Uno Digital Bank has adopted Pennant Technologies’ Loan Management System to streamline operations, boost flexibility, and enhance customer lending experiences.

Gridsight has secured $7.5 million in Series A funding to enhance its AI-powered software, aiding energy operators in navigating Australia’s energy transition.

Cleeng has partnered with Primer to enhance global payment operations, aiming to reduce subscriber churn while boosting payment performance across markets.