Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Oracle brings Database@Google Cloud service to Canada
Last week
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managed services
Oracle has launched its Database@Google Cloud service in Montreal and Toronto, targeting Canadian multicloud and data sovereignty needs.
Service-based IT & agentic AI to reshape 2026 spend
Last week
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managed services
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
Cloud marketplaces and SaaS reshape global IT spend
Last week
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managed services
Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.
Networking as a financial catalyst: Unlocking true cost efficiency
Last week
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managed services
AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.
Cegal expands UK tech apprenticeships & mentoring schemes
Last week
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managed services
Cegal boosts UK tech apprenticeships and mentoring with Microsoft-backed training to tackle IT skills gaps and fast-track new talent.
Accenture & Snowflake launch joint AI data unit
Last week
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managed services
Accenture and Snowflake form a 5,000-strong AI data unit for enterprises, with Caterpillar among early clients and a new global CoE planned.
Atturra, Comtrac partner on AI-driven investigation tools
Last week
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managed services
Atturra teams with Comtrac to roll out AI-powered investigation tools for Australian law enforcement and regulators via a single service channel.
AppDirect has acquired vCom in a $100m-plus lifecycle deal
Last week
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managed services
AppDirect has closed the acquisition of vCom in a $100m-plus deal to fold network and mobility lifecycle tools into its “everything store” tech platform.
Proofpoint seals USD $1.8bn Hornetsecurity deal
Last week
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managed services
Proofpoint completes USD $1.8bn Hornetsecurity takeover, bolstering its European footprint and push into MSPs and smaller businesses.
Expereo to manage Kingspan Light, Air + Water network
Last week
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managed services
Expereo wins global deal to unify Kingspan Light, Air + Water’s network across 100 sites, replacing fragmented local connectivity setups.
Aspire Technology valued at GBP £192m in LDC deal
Last week
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managed services
Aspire Technology secures LDC and Federated Hermes backing in deal valuing the fast-growing managed IT provider at GBP £192m.
Gamma unveils GammaUCX to unify cloud voice estates
Last week
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managed services
Gamma has launched GammaUCX, a single voice layer to unify mixed cloud and legacy telephony estates across more than 20 countries.
Celerity appoints Stephen Leonard to drive US IBM Power growth
This month
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managed services
Celerity appoints Stephen Leonard as Board Advisor to boost growth in the US IBM Power market with its Copy Assure cyber recovery solution.
Channel partners to adopt strategic roles amid AI & security shifts
This month
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managed services
In 2026, IT channel partners will shift towards strategic advisory roles, guiding clients on AI adoption, integrated security, and OT compliance amid evolving demands.
AWS celebrates top ANZ partners for cloud & AI innovation
This month
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managed services
AWS has honoured top Australia and New Zealand partners like HCLTech and TechnologyOne for excellence in cloud and AI innovation at its 2025 Partner Awards.
Paragon secures EUR €585 million to fund global growth & tech
This month
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managed services
Paragon secures EUR €585 million refinancing to fund global expansion and advance AI and cloud technologies, targeting new markets and growth.
PMC opens major India centre to boost global retail innovation
Last month
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managed services
PMC has launched a 35,000 sq ft Innovation & Delivery Centre in Vadodara, India, doubling its workforce to boost global retail digital transformation projects.
Netskope partners with PT Securite Asia to boost Indonesian cybersecurity
Last month
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managed services
Netskope has partnered with PT Securite Asia Indonesia to enhance cybersecurity services for organisations across Indonesia, focusing on finance and government sectors.
ConnectOS posts rapid growth & lands AFR Fast 100 spot again
Last month
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managed services
ConnectOS ranks 37th on AFR Fast 100 for the fourth year, posting USD $66m revenue and 65% growth, expanding its offshore teams for Australian firms.
HP Australia honours 2025 partner award winners for innovation
Last month
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managed services
HP Australia has honoured 2025 Partner Award winners for innovation, recognising firms excelling in tech, AI, sustainability and hybrid work solutions.