Millennials stories - Page 2
Brits turn to GenAI to find gifts & manage budgets at Christmas
Fri, 12th Sep 2025
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millennials
UK shoppers are rapidly embracing generative AI this Christmas, with 71% using it to pick gifts and manage budgets amid rising cost of living worries.
Stricter returns policies deter two-thirds of global shoppers
Thu, 11th Sep 2025
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millennials
Stricter returns policies deter 66% of global shoppers, with Millennials and Gen Z most likely to avoid retailers who enforce tighter rules, Blue Yonder survey finds.
Formal performance reviews lacking in many Australian sectors
Tue, 9th Sep 2025
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millennials
Fewer than 40% of Australian workers experience formal performance reviews, with retail and hospitality sectors trailing far behind healthcare and education.
Generative AI drives 3,500% surge in US travel planning online
Mon, 8th Sep 2025
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millennials
Generative AI use in US travel planning soared 3,500% YoY in July 2025, boosting consumer engagement and reshaping online trip research and bookings.
Why retailers need to prepare for a rise in AI-generated complaints
Thu, 4th Sep 2025
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millennials
AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.
Young Australians seek security, growth & hybrid work in 2025
Mon, 1st Sep 2025
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millennials
Young Australians prioritise job security, career growth, and hybrid working in 2025, with Google, Canva and Amazon leading as top employers, says Hatch survey.
The state of live sports audiences in Australia
Fri, 29th Aug 2025
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millennials
In 2025 Australia, 65% of fans engage with live sports amid a shift to connected TV, reshaping viewing habits and challenges for advertisers alike.
Bridging the payment divide: How small businesses can align with consumer expectations in 2025
Wed, 27th Aug 2025
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millennials
Many small businesses risk lost sales and loyalty as one in three still don’t accept credit or debit cards, despite 86% of consumers relying on them.
Australians feel pressure as AI skills become vital in workplaces
Tue, 26th Aug 2025
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millennials
Nearly half of Australian workers find mastering AI at work as demanding as a second job, raising pressure and career concerns across workplaces.
Australians prioritise privacy & AI personalisation in online shopping
Tue, 26th Aug 2025
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millennials
New research reveals Australians prioritise data privacy and AI personalisation in online shopping, seeking better service and seamless digital experiences.
One in four Australian workers banned from using AI at work
Thu, 21st Aug 2025
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millennials
A quarter of Australian workers are banned from using AI at work, with many lacking training and clear guidance amid rising concerns over data and regulation.
AI-driven referrals transform shopping, travel & banking online
Tue, 19th Aug 2025
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millennials
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
Few Canadians using AI at work daily, says TD Bank report
Tue, 19th Aug 2025
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millennials
Fewer than 10% of Canadian workers use AI daily at work, with a TD Bank survey highlighting a major gap in training and adoption across generations.
Business travel grows in 2025, though stakeholder misalignment limits program effectiveness
Thu, 14th Aug 2025
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millennials
Business travel rebounds in 2025 with 99% of ANZ travellers willing to fly, though stakeholder misalignment hampers travel programme effectiveness.
Aussies fed up with customer service bots, survey finds
Thu, 14th Aug 2025
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millennials
More than half of Australians are frustrated with customer service bots and may stop buying from brands that fail to resolve their issues quickly and effectively.
Why AI is key to match shifting customer expectations in Retail sector
Wed, 13th Aug 2025
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millennials
Australian retailers must harness AI and emotional intelligence to meet fast-changing Gen Z and millennial expectations for seamless, personalised shopping.
New Zealand consumers show rising interest in agentic AI tools
Mon, 11th Aug 2025
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millennials
New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.
AI use for holiday bookings surges among Australians & Boomers
Thu, 7th Aug 2025
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millennials
AI use for holiday bookings in Australia jumps 73%, with Boomer adoption more than doubling, reshaping the travel and hospitality industry landscape.
AI benefits UK SMEs but generational divide slows full adoption
Wed, 30th Jul 2025
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millennials
AI boosts productivity and well-being in UK SMEs, yet older workers' slower uptake reveals a generational divide hindering full workplace adoption.
Australian accounting sector ups AI investment to boost value
Tue, 29th Jul 2025
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millennials
Australian accounting firms are boosting AI investments to enhance efficiency, driving profits and skills development amid talent shortages in the sector.