Millennials stories - Page 2
AI-driven referrals transform shopping, travel & banking online
Tue, 19th Aug 2025
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martech
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commerce systems
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genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
Hybrid onboarding found most effective, research reveals gaps
Wed, 16th Jul 2025
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hybrid & remote work
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millennials
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gen z
Research shows hybrid onboarding is most effective, with 75% satisfaction, while gaps remain in AI use and personalised learning during induction.
Consumers cut spending as inflation & tariffs hit groceries
Wed, 18th Jun 2025
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
AI reshaping traditional sectors like insurance & travel
Tue, 10th Jun 2025
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ai
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samsung
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cloud services
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.
Technology helps bridge generational gaps in workplace learning
Thu, 15th May 2025
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education, learning & training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
Agentic AI helps firms boost CX satisfaction & cut costs per case
Thu, 1st May 2025
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
Irrelevant data wastes hours daily as workplace AI falls short
Wed, 30th Apr 2025
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digital transformation
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hcm
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genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
Banked acquires VibePay to drive global Pay by Bank use
Thu, 17th Apr 2025
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crypto
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fintech
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blockchain
Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.
AI hallucinations challenge customer experience strategy
Wed, 9th Apr 2025
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cx
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martech
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genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.
TP report shows Gen Z prefer interactive communication
Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Consumers willing to pay more for sustainable products
Wed, 26th Mar 2025
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supply chain
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clean technologies
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sustainability
A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.
Gen Z & millennials prioritise quality amid cost crisis
Thu, 6th Feb 2025
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clean technologies
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cloud services
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sustainability
New research reveals Gen Z and millennials are transforming luxury shopping habits by prioritising quality, sustainability, and secure payments during the cost-of-living crisis.
Employees fear obsolete skills as training lags behind
Fri, 31st Jan 2025
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millennials
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gen z
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employee retention
A new report reveals 63% of US employees feel their training is inadequate, with Gen Z highlighting urgent needs for faster, engaging skill development.
Shifting U.S. consumer debt trends requires new collections approach
Fri, 24th Jan 2025
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data analytics
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inflation
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opinion
Rising consumer debt in the U.S. amid inflation and high interest rates prompts a shift towards multi-channel debt collection strategies to enhance recovery.
Financial stability grows for shift workers in 2024
Thu, 26th Sep 2024
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ai
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healthtech
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deputy
Deputy's latest survey shows financial stability is rising for shift workers, driven by poly-employment and predictable income.
New study shows screen time concerns, Gen Z struggle to unplug
Wed, 18th Sep 2024
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edutech
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productivity
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connectivity
A survey by ExpressVPN reveals 86% of parents worry about children's screen time, while 46% of Gen Z are actively trying to cut down, despite facing FOMO challenges.
UK consumers to prioritise holiday spending in 2024, says Coveo
Thu, 12th Sep 2024
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genai
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ai
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e-commerce
UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.
Three trends in mobile access that are driving CRE evolution
Wed, 10th Apr 2024
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crypto
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blockchain
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software development
Safeguarding business interests, sustainability and creating cutting-edge experiences are three mobile access trends revolutionising the commercial real estate sector.
Rise in poly-employment among shift workers hits 25-year high
Tue, 13th Feb 2024
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healthtech
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australian bureau of statistics
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deputy
Australian shift workers are increasingly taking on multiple jobs, a trend called 'poly-employment', which has reached a 25-year high.
Boomers have better cybersecurity habits than millennials and Gen Z
Fri, 20th Oct 2023
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phishing
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email security
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cybersecurity
Millennials are twice as likely to reuse their passwords, leaving them vulnerable to account breaches during a busy festive shopping season.