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Phoenix47 launches Fusion47 AI agent for IT support
Data Protection

Phoenix47 launches Fusion47 AI agent for IT support

IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
Avantra 26 adds AI root cause tool for SAP operations
DevOps

Avantra 26 adds AI root cause tool for SAP operations

Avantra 26 adds AI root cause analysis tool to speed SAP incident resolution and deepen links with Cloud ALM and BTP.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Acceldata & ServiceNow tie data quality to AI workflows
Hybrid Cloud

Acceldata & ServiceNow tie data quality to AI workflows

Businesses using AI agents may gain faster issue resolution as Acceldata’s quality scores feed into ServiceNow workflows and incident handling.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Tanium & ServiceNow launch autonomous IT product
Digital Transformation

Tanium & ServiceNow launch autonomous IT product

Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tanium, ServiceNow launch autonomous IT operations tool
Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.

By Joseph Gabriel Lagonsin • 4 min read • Last week
New Relic launches AI knowledge layer for IT incidents
Software-as-a-Service

New Relic launches AI knowledge layer for IT incidents

It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Qualys warns cloud risk now stems from identity design
Privileged Access Management

Qualys warns cloud risk now stems from identity design

Poor identity controls and slow remediation are leaving cloud users exposed as attacks now exploit trust relationships rather than one flaw.

By Sean Mitchell • 4 min read • Last month
Google unveils Virgo Network for next-gen AI workloads
Hyperscale

Google unveils Virgo Network for next-gen AI workloads

Its new fabric promises lower latency and more bandwidth for training, as Google links up to 134,000 TPU 8t chips across sites.

By Sean Mitchell • 3 min read • Last month
Fortinet wins Google Cloud 2026 Partner award for security
Firewalls

Fortinet wins Google Cloud 2026 Partner award for security

The award could help Fortinet deepen enterprise ties as cloud security buyers seek fewer tools and faster remediation across hybrid environments.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Qualys warns attackers exploit flaws before disclosure
Firewalls

Qualys warns attackers exploit flaws before disclosure

Security teams are falling behind as attackers now exploit some flaws before disclosure, leaving critical systems exposed for longer.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Qualys warns exploitation is outpacing manual patching
Firewalls

Qualys warns exploitation is outpacing manual patching

Attackers are now exploiting flaws before patches exist, leaving 85% of vulnerable assets unpatched at disclosure across 10,000 organisations.

By Sean Mitchell • 4 min read • Last month
NeuBird AI study finds gap on incident management AI
DevOps

NeuBird AI study finds gap on incident management AI

Alert fatigue is helping trigger costly outages, even as executives overstate AI use in incident management, a NeuBird study says.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Secure.com guide says AI helps CISOs, but judgements matter
Data Protection

Secure.com guide says AI helps CISOs, but judgements matter

Security teams risk hidden breaches if they trust AI too much, Secure.com warns, urging human oversight, auditability and clear governance.

By Shannon Williams • 4 min read • Last month
Forrester finds Tanium delivers 235% ROI in six months
Digital Transformation

Forrester finds Tanium delivers 235% ROI in six months

Tanium's Autonomous IT Platform drove 235% ROI and USD $20.1 million in benefits over three years, Forrester's new study finds.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026

Stories from Other Regions

MTTR stories

Modulus Labs cuts incident response time by 40% with Datadog
Virtualisation

Modulus Labs cuts incident response time by 40% with Datadog

Payment failures now surface in seconds for Modulus Labs after it unified monitoring and security, cutting resolution time by more than 40 per cent.

By Mark Tarre • 3 min read • Last month
OT downtime costs firms up to GBP £5 million, survey finds
Malware

OT downtime costs firms up to GBP £5 million, survey finds

Operational technology outages are leaving most manufacturers and critical infrastructure firms facing losses of up to GBP £5 million, a survey found.

By Kaleah Salmon • 4 min read • Last month
Agentic AI demands stronger cyber security governance
Data Protection

Agentic AI demands stronger cyber security governance

As cyber attacks surge, Canadian firms race to adopt agentic AI, betting on autonomous defence while scrambling to build new governance.

By Steve Giguere • 5 min read • Wed, 25th Mar 2026