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Visa survey finds trust gap in AI-powered payments
Digital Transformation

Visa survey finds trust gap in AI-powered payments

Only 23% of US consumers trust generative AI to pay, but 61% would let Visa handle agent-led transactions, a survey found.

By Karen Joy Bacudo • 3 min read • Last week

Global Stories

Online shopping stories

Retailers boost video & AI as visual commerce grows
Digital Transformation

Retailers boost video & AI as visual commerce grows

Retailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.

By Sofiah Nichole Salivio • 4 min read • Yesterday
NatWest & banks set out AI agent payment principles
Data Protection

NatWest & banks set out AI agent payment principles

Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.

By Karen Joy Bacudo • 5 min read • Today
Bir says digital banking now reaches 5 million users
Fintech

Bir says digital banking now reaches 5 million users

Serving more than half of Azerbaijan's population, the group is using physical terminals and app services to ease customers towards digital payments.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Fashion shoppers wary of AI buying on their behalf
Customer Experience

Fashion shoppers wary of AI buying on their behalf

Most buyers want AI to compare prices and flag discounts, but only 7% would let it spend on fashion unapproved.

By Karen Joy Bacudo • 4 min read • 3 days ago
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Last week
Shopify switches apps back to native with AI tools
Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • Last week

Stories from Other Regions

Online shopping stories

New Zealanders fall into AI confidence trap, Avast says
Data Protection

New Zealanders fall into AI confidence trap, Avast says

Many New Zealanders are sharing sensitive data with chatbots despite fearing AI fakes, leaving them exposed to scams and data leaks.

By Joseph Gabriel Lagonsin • 4 min read • Today
Reolink launches Australia sale with up to 35% off
Surveillance

Reolink launches Australia sale with up to 35% off

Australian households can save up to 35% on Reolink home security gear as the Prime Big Deal Day campaign rolls out in two phases.

By Joseph Gabriel Lagonsin • 4 min read • Today
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Digital Transformation

Peak has moved: Five ways Australian retailers can build a more agile supply chain

Australian retailers face higher costs and tighter margins as Black Friday demand spreads peak season earlier and makes supply chains harder to balance.

By Steve Blough • 8 min read • 3 days ago
Mastercard & Rogers Bank test AI shopping checkout
Data Protection

Mastercard & Rogers Bank test AI shopping checkout

Canadian shoppers may soon see AI agents make purchases within preset budgets, as the pilot highlights trust and control concerns.

By Joseph Gabriel Lagonsin • 4 min read • Today
Most shoppers in emerging markets reject global checkout
Fintech

Most shoppers in emerging markets reject global checkout

Local payment options and currency are now a make-or-break factor for online sales in seven emerging markets, dLocal's survey found.

By Karen Joy Bacudo • 4 min read • 3 days ago
dunnhumby ventures backs Azoma in AI shopping push
Marketing Technologies

dunnhumby ventures backs Azoma in AI shopping push

Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.

By Karen Joy Bacudo • 4 min read • Last week
Ericsson sees AI agents reshaping mobile network demand
Data Protection

Ericsson sees AI agents reshaping mobile network demand

Background AI tasks could drive a new wave of mobile traffic, with Ericsson saying two-thirds of users may tap AI daily by 2030.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gen Z shoppers embrace AI but switch brands over trust
Data Protection

Gen Z shoppers embrace AI but switch brands over trust

Retailers risk losing Gen Z buyers quickly, as 43% have switched brands over AI use despite widespread adoption of recommendations.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Australian watch party spending rises on sport finals
Data Analytics

Australian watch party spending rises on sport finals

Households are splurging on snacks, screens and merchandise as the AFL, NRL and NFL finals drive watch party demand online.

By Karen Joy Bacudo • 3 min read • Last week
ChatGPT search links New Zealanders to unsafe sites
Malware

ChatGPT search links New Zealanders to unsafe sites

New Zealand users risk fake login pages and scam sites after ChatGPT search results were found pointing to unsafe links and downloads.

By Sean Mitchell • 5 min read • Last week