Process automation stories - Page 3
Dayshape teams with Microsoft on AI staffing tools
Last week
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crm
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uc
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digital transformation
Dayshape, selected for Microsoft’s Agentic Launchpad, will let professional services firms query staffing, skills and project finances in Teams.
Payhawk flags AI governance gap in finance leaders
Last week
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manufacturing
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data analytics
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digital transformation
Payhawk survey finds 45% of self-described AI leaders in finance lack minimum use rules, exposing a wider gap between ambition and control.
8x8 launches AI Studio for customer experience agents
Last week
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saas
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uc
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data protection
8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Qlik adds AI agents in order to turn analytics into action
Last week
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data analytics
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digital transformation
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rpa
Qlik adds new AI agents to its analytics platform, aiming to move enterprise users from spotting data changes to triggering workflows and predictions.
Amex GBT adds AI to Egencia & links Concur Expense
Last week
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uc
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data analytics
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digital transformation
Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.
Actionstep adds iManage integration for midsize law firms
Last week
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document management
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digital transformation
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ecm
Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.
5 key take aways for CIOs from Celonis' 2026 Process Optimisation Report
Last week
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digital transformation
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rpa
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erp
CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.
Hyland appoints Lubor Ptacek as Product Marketing Chief
Last week
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document management
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data analytics
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digital transformation
Hyland names Lubor Ptacek Senior Vice President of Product Marketing as the software group sharpens its global AI product strategy.
Celonis expands Oracle cloud tie-up for enterprise AI
Last week
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digital transformation
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multi-cloud
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partner programmes
Celonis broadens Oracle cloud partnership to let enterprises run its process intelligence on OCI, linking AI tools with business workflows and modernisation.
Agoyu wins patent for AI moving quotes app in Puerto Rico
This month
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cx
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martech
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physical security
Agoyu secures patent for AI-powered moving app that scans video inventories, matches licensed movers and returns quotes in minutes.
Ascendion named HFS market leader in agentic services
This month
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devops
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digital transformation
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apm
Ascendion wins HFS market leader nod as agentic AI wins gains in legacy modernisation, testing and enterprise delivery.
Oracle launches agentic apps across Fusion Cloud suite
This month
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crm
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manufacturing
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digital transformation
Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.
Hapax launches AI platform to automate workplace tasks
This month
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crm
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data analytics
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digital transformation
Hapax expands beyond banks with AI platform that spots workplace bottlenecks and deploys task-specific workers, claiming 350 automations in beta.
ServiceNow makes AI standard across entire platform
This month
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digital transformation
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hcm
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it automation
ServiceNow has made AI a standard feature across its platform, adding new tools for enterprise customers in Canada and beyond.
Optimizely training sparks surge in marketing AI agents
This month
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devops
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digital transformation
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cx
Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.
Production, service roles face highest automation risk
This month
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robots
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rpa
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automation
Planera study finds production and service roles face heavy automation pressure, with cashiers and machine operators among the most exposed.
Felix launches AI workflow platform with USD $1.7 million
This month
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drones
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fintech
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rpa
Felix lands USD $1.7 million to scale AI workflows for legal and finance teams, targeting consistency and audit trails over ad hoc prompts.
Everest names Sapiens Decision a Luminary in AI report
This month
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digital transformation
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cx
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martech
Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.
DXC & Servicenow launch agentic AI internal testbed
This month
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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
CompTIA launches AI Agent Essentials course for workers
This month
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devops
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data analytics
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it automation
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.