Productivity stories
New digital onboarding has helped the credit union add USD $138 million in deposits and save more than 4,194 staff hours.
High call volumes and stalled omnichannel upgrades are driving firms to Zendesk's AI voice tools, which secured 100 sales opportunities in a year.
Shared live tracking should cut delays and spreadsheet errors for Clasen Quality Chocolate's cocoa imports across long-haul shipping routes.
Fleet operators can now query vehicle and fuel data in ChatGPT, as Wialon's new app aims to cut time spent on reports and menus.
The backing values the Danish pensions software specialist at about EUR 200 million and will fund expansion across Europe.
The insurer has moved more than 58 million transactions, 70,000 contracts and 163,000 investment accounts to a new cloud platform.
More than 900 logistics professionals will hear case studies on AI, compliance and cost pressure as the industry seeks measurable gains.
Fragmented enterprise data is slowing AI rollouts, and the new software aims to find, classify and govern it across mixed systems.
UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.
Boards may be missing who gains and who loses from AI, as a new paper says efficiency metrics can mask wider social and cultural costs.
The retailer also lifted order volumes by 24% last peak trading period, while fewer customer service queries eased pressure on its teams.
AI and emerging tech are becoming a growth priority for UK lenders and insurers, with 91% expecting higher spending over the next year.
The deal broadens Cezanne's reach in the mid-market as employers seek one system for HR, payroll, learning and retention.
Advisers could cut post-meeting admin from hours to minutes as a new AI workspace updates records across meetings, documents and portfolio feeds.
Weekend and overseas customers are getting answers far faster, as the golf trolley maker's AI assistant now handles most routine queries around the clock.
It could speed repeat purchases for drivers by letting them order, pay and earn loyalty points without touching a phone.
Turnaround times for two-wheeler loans have fallen 72%, easing delays for dealers and first-time buyers across Hero FinCorp's network.
More than 1,100 security professionals saw live access requests approved in real time as Gallagher showcased its software in New Zealand.
Businesses rolling out AI face rising staff anxiety, with a survey of more than 1,200 Australians finding most feel more stressed at work.
A cross-party plan is being urged to give businesses and public services certainty over digital investment, skills and online safety beyond election cycles.