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Salesforce Stories - Page 20

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Salesforce industry cloud flaws put sensitive data at global risk
Data Protection

Salesforce industry cloud flaws put sensitive data at global risk

Security flaws in Salesforce industry clouds risk exposing sensitive data worldwide, with over 20 issues found affecting thousands of organisations' information.

By Shannon Williams • 4 min read • Thu, 12th Jun 2025
Skillsoft & Salesforce launch AI learning for support teams
Customer Experience

Skillsoft & Salesforce launch AI learning for support teams

Skillsoft partners with Salesforce to launch AI-powered training within its platform, aiming to close skill gaps in customer support teams and enhance service quality.

By Catherine Knowles • 3 min read • Thu, 12th Jun 2025
Salesforce unveils Marketing Cloud Next for AI-driven campaigns
Customer Experience

Salesforce unveils Marketing Cloud Next for AI-driven campaigns

Salesforce launches Marketing Cloud Next with autonomous AI agents to revolutionise marketing through personalised, two-way customer conversations across channels.

By Sean Mitchell • 4 min read • Thu, 12th Jun 2025
Datadog launches domain-specific AI agents & LLM tools
DevOps

Datadog launches domain-specific AI agents & LLM tools

Datadog unveils three specialised AI agents within Bits AI plus new tools to monitor and optimise large language model deployments in real time.

By Sean Mitchell • 5 min read • Wed, 11th Jun 2025
Agentic AI adoption rises in ANZ as firms boost security spend
Malware

Agentic AI adoption rises in ANZ as firms boost security spend

All surveyed ANZ IT security leaders back agentic AI to tackle digital threats, with 36% using it now and 68% expected in two years.

By Shannon Williams • 4 min read • Tue, 10th Jun 2025
AI agents to play key role in ANZ IT security, report finds
Malware

AI agents to play key role in ANZ IT security, report finds

AI agents are set to play a vital role in IT security as 36% of ANZ teams use them now, with adoption predicted to rise to 68% within two years.

By Sean Mitchell • 2 min read • Tue, 10th Jun 2025
Projectworks secures NZD $25 million in funding to drive global growth
DevOps

Projectworks secures NZD $25 million in funding to drive global growth

Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

By Sean Mitchell • 6 min read • Mon, 9th Jun 2025
AI agent adoption rises among IT security leaders in ANZ
Malware

AI agent adoption rises among IT security leaders in ANZ

AI agent use among IT security leaders in Australia and New Zealand is set to nearly double from 36% to 68% within two years, driven by growing trust and data challenges.

By Sean Mitchell • 4 min read • Thu, 5th Jun 2025
Canva leverages Snowflake to scale B2B growth & personalisation
Data Analytics

Canva leverages Snowflake to scale B2B growth & personalisation

Canva uses Snowflake AI Data Cloud to accelerate B2B growth, personalise user experiences, and support global expansion with over 230 million monthly users.

By Sean Mitchell • 3 min read • Tue, 3rd Jun 2025
Teradata & Fivetran team up to streamline data integration
Software-as-a-Service

Teradata & Fivetran team up to streamline data integration

Teradata partners with Fivetran to streamline automated data integration, enabling real-time data movement into Teradata VantageCloud for AI and analytics.

By Melania Watson • 4 min read • Fri, 30th May 2025
Salesforce to acquire Informatica for equity value of USD $8 billion
Mobile Device Management

Salesforce to acquire Informatica for equity value of USD $8 billion

Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.

By Shannon Williams • 5 min read • Fri, 30th May 2025
Un-marketing: redefining personalized marketing strategies
Customer Experience

Un-marketing: redefining personalized marketing strategies

Un-marketing offers a fresh take on personalized marketing, prioritising ethical data use, innovation, and genuine connections to rebuild consumer trust and loyalty.

By Sam Shennan • 5 min read • Wed, 28th May 2025
Salesforce launches Agentforce AI agents for financial services
Digital Transformation

Salesforce launches Agentforce AI agents for financial services

Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.

By Shannon Williams • 5 min read • Thu, 22nd May 2025
Google unveils Beam for AI-driven 3D video communication
Unified Communications

Google unveils Beam for AI-driven 3D video communication

Google launches Beam, an AI-powered 3D video platform enhancing remote calls with realistic visuals and near real-time translation, no special glasses needed.

By Melania Watson • 3 min read • Thu, 22nd May 2025
AI reshapes strategies at Asia Pacific loyalty and retail conference
Data Analytics

AI reshapes strategies at Asia Pacific loyalty and retail conference

The Asia Pacific Loyalty Conference highlights AI's growing role in customer retention, as 46% of consumers expect brands to know their preferences.

By Sean Mitchell • 3 min read • Thu, 22nd May 2025
Exclusive: Informatica launches AI agents to transform data management
Data Analytics

Exclusive: Informatica launches AI agents to transform data management

Informatica unveils CLAIRE Agents, autonomous AI tools plus a no-code platform to revolutionise enterprise data management and intelligent workflows.

By Melania Watson • 5 min read • Thu, 22nd May 2025

Stories from Other Regions

Salesforce stories

FourNet unveils AI-powered IntellAIgent platform for business
Digital Transformation

FourNet unveils AI-powered IntellAIgent platform for business

FourNet launches IntellAIgent, an AI-powered platform integrating 300+ apps to automate complex tasks, aiming to revolutionise customer service and operations.

By Sean Mitchell • 3 min read • Wed, 21st May 2025