Small Business (SMB) stories - Page 2
Newo appoints Jason Luo as Chief Executive Officer
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uc
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digital transformation
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cx
Newo names Jason Luo Chief Executive Officer after USD $25 million funding round as it targets small businesses missing inbound calls.
AI saves small business leaders 6 to 10 hours a week
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saas
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digital transformation
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hcm
AI adoption among small business leaders is delivering measurable time savings, with Tech.co finding one in five save six to 10 hours a week.
American Express to acquire Hyper in AI expense push
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saas
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digital transformation
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fintech
American Express acquires Hyper to bolster AI-powered expense tools for business customers as it expands commercial services automation.
Accounting software faces AI rivals in bookkeeping shift
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data analytics
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digital transformation
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fintech
Intuit's QuickBooks is under pressure as AI start-ups push automated bookkeeping, forcing accounting software to prove it can do more than digitise ledgers.
Xero launches AI-native operating system for small firms
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digital transformation
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fintech
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financial systems
Xero unveils AI-native finance platform and JAX assistant to cut admin for small firms, with accountants and bookkeepers also in line for gains.
Cyber insurance now common among North American SMBs
This month
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endpoint protection
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cybersecurity insurance
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mfa
ESET survey finds North American SMBs increasingly buying cyber cover, with insurers shaping controls and managed detection services after repeated breaches.
Slash raises USD $100 million at USD $1.4 billion valuation
This month
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saas
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gaming
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fintech
Slash lands USD $100 million Series C at USD $1.4 billion valuation as Ribbit backs its rapid expansion into broader business finance.
How Atomgate uses education and partnership to drive successful SonicWall upgrades
This month
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firewalls
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data protection
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digital transformation
Atomgate's Renee Lovell says education, testing and partnerships are helping the South African MSSP turn SonicWall upgrades into measurable business gains.
Apple launches business platform as Maps ads near rollout
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digital transformation
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mdm
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martech
Apple rolls out unified business hub in 200 markets as signs mount that local ads in Maps will debut across North America this summer.
Constant Contact & Canva expand integration for small firms
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digital transformation
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martech
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rpa
Canva and Constant Contact add a one-click route from design to campaign, letting small firms and nonprofits publish across email and social media.
Maestra posts USD $833,000 in new ARR on demand shift
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data analytics
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cx
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martech
Maestra says brands are ditching fragmented marketing stacks as quarterly new ARR more than doubled plan, with inbound sales topping half of new business.
Emergent launches Wingman AI agent for workplace tasks
This month
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saas
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crm
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digital transformation
Emergent unveils Wingman, an always-on AI agent for email, scheduling and sales support as Australian firms seek to ease admin pressure.
Emergent launches Wingman autonomous AI agent for work
This month
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saas
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crm
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digital transformation
Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.
Rockwell's Plex named major player in six IDC reports
This month
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manufacturing
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data analytics
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digital transformation
Rockwell's Plex wins Major Player status in six IDC MarketScape reports as AI-enabled ERP and finance tools gain ground among manufacturers.
Splashtop launches unified IT platform for endpoints
This month
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endpoint protection
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digital transformation
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it automation
Splashtop bets on AI-assisted patching and security alerts in a single console as it targets lean IT teams and MSPs with a new endpoint platform.
N-able adds cloud disaster recovery service for MSPs
This month
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data protection
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dr
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ransomware
N-able widens Cove Data Protection with cloud-hosted Disaster Recovery as a Service for MSPs and IT teams facing cyberattacks and outages.
8x8 launches AI Studio for customer experience agents
This month
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saas
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uc
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data protection
8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Robotic Marketer launches AI direct mail tool for home services
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devops
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data analytics
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martech
Robotic Marketer adds AI direct mail to its marketing platform, aiming to help home services firms target buyers and coordinate print with digital campaigns.
Springboards launches Flint AI model for marketers
This month
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open source
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genai
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llms
Springboards unveils Flint, a novelty-focused AI model for marketers, as it refreshes its platform with new self-serve plans and wider access.
Actionstep adds iManage integration for midsize law firms
This month
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document management
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digital transformation
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ecm
Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.