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Genesys Cloud ARR hits USD $2.8 billion as AI demand rises
Software-as-a-Service

Genesys Cloud ARR hits USD $2.8 billion as AI demand rises

Rising enterprise spending on AI helped push Genesys Cloud annual recurring revenue to USD $2.8 billion, with international sales nearing 45%.

By Sofiah Nichole Salivio • 4 min read • Thu, 11th Jun 2026
Indigo Telecom eyes Aqua Comms Newcastle operations centre
Network Infrastructure

Indigo Telecom eyes Aqua Comms Newcastle operations centre

The proposed transfer would bolster round-the-clock monitoring for subsea cable customers as Indigo expands its global network operations footprint.

By Mark Tarre • 3 min read • Tue, 26th May 2026
Attentive launches AI tools for RCS message rollout
Customer Experience

Attentive launches AI tools for RCS message rollout

Brands risk losing mobile messages in cluttered inboxes as Attentive adds tools to steer RCS or SMS delivery and preserve thread visibility.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 22nd May 2026
Selector launches AI multi-cloud observability for hybrids
Private Cloud

Selector launches AI multi-cloud observability for hybrids

It could cut outage times for hybrid IT teams by unifying cloud, network and infrastructure data across public, private and on-premises systems.

By Sofiah Nichole Salivio • 3 min read • Fri, 22nd May 2026
GSA sees surge in satellite-to-cellphone partnerships
Unified Communications

GSA sees surge in satellite-to-cellphone partnerships

Commercial satellite services are moving into the mainstream, with direct-to-device deals now outpacing rural broadband in GSA's latest tally.

By Sean Mitchell • 3 min read • Thu, 21st May 2026
Matrix NAP Info activates Ciena's 1 Tb/s subsea upgrade
Digital Transformation

Matrix NAP Info activates Ciena's 1 Tb/s subsea upgrade

The Batam-Jakarta route can now carry more cloud and internet traffic on existing fibre, after a live 1 Tb/s test proved the upgrade.

By Mark Tarre • 4 min read • Thu, 21st May 2026
US tops global eSIM readiness index as UK ranks high
Network Infrastructure

US tops global eSIM readiness index as UK ranks high

US market readiness, simpler activation and open rules have propelled it to the top of a 50-market eSIM ranking for 2026.

By Sofiah Nichole Salivio • 3 min read • Fri, 15th May 2026
DE-CIX joins Mplify alliance to push NaaS standards
Network Infrastructure

DE-CIX joins Mplify alliance to push NaaS standards

The move could speed automated connectivity for enterprise customers as operators seek common NaaS standards across cloud and AI networks.

By Mark Tarre • 4 min read • Fri, 15th May 2026
Ericsson launches W2255 5G adapter for enterprise WAN
Unified Communications

Ericsson launches W2255 5G adapter for enterprise WAN

Outages are pushing retailers and manufacturers towards 5G and satellite links as Ericsson adds faster failover and centralised control for branch networks.

By Sofiah Nichole Salivio • 4 min read • Thu, 14th May 2026
Cyber DueDil beats first-year targets with 20 deals
Ransomware

Cyber DueDil beats first-year targets with 20 deals

The Manchester firm is now weighing outside funding and headcount growth after repeat business pushed first-year revenue above GBP £250,000.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 14th May 2026

Stories from Other Regions

Telecom stories

Feds enacts cyber security law for critical sectors
Data Protection

Feds enacts cyber security law for critical sectors

Operators in finance, telecoms, energy and transport face mandatory reporting and stronger safeguards as Ottawa tightens oversight of cyber risk.

By Jake MacAndrew • 3 min read • Wed, 17th Jun 2026
TELUS chief Darren Entwistle joins BC Innovators hall
Unified Communications

TELUS chief Darren Entwistle joins BC Innovators hall

The honour spotlights TELUS's CAD $70 billion British Columbia investment as the company faces pressure to link spending with jobs and access.

By Mark Tarre • 4 min read • Fri, 5th Jun 2026
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Thu, 28th May 2026
The connectivity stack: Why Australian ICT leaders are rethinking where their websites live
Data Protection

The connectivity stack: Why Australian ICT leaders are rethinking where their websites live

Offshore web hosting is becoming harder to justify as Australian firms weigh latency, sovereignty and support risks across their digital stack.

By Mark Tarre • 6 min read • Thu, 28th May 2026
BT launches AI cyber tools for UK SMEs as attacks soar
Data Protection

BT launches AI cyber tools for UK SMEs as attacks soar

With one in three firms still lacking basic protection, smaller UK businesses are facing a sharper threat and higher breach costs as attacks rise.

By Sean Mitchell • 4 min read • Fri, 22nd May 2026
Gamma launches GCE in Singapore for APAC partner links
Network Infrastructure

Gamma launches GCE in Singapore for APAC partner links

Singapore's strict licensing and Singtel's dominance make Gamma's partner-led APAC plan a test of whether wholesale routes can open the market.

By Sofiah Nichole Salivio • 5 min read • Thu, 21st May 2026
Vodafone launches EOFY sale with big handset discounts
Unified Communications

Vodafone launches EOFY sale with big handset discounts

Households facing tighter budgets may find relief in discounts of up to AUD $1,200 on iPhones, plus cheaper plans and broadband.

By Sofiah Nichole Salivio • 3 min read • Wed, 20th May 2026