Social networking emerges as a vital tool for contact centres, reshaping customer care with real-time engagement and feedback, says survey.
Auckland's Traffic Operations Centre opens, revolutionising NZ's road network management with cutting-edge technology.
As tiny tech advances, new keyboards, mice, and webcams are transforming mobile workflows, making business travel smoother and home offices more efficient.
An Icelandic website is making a killing selling volcanic ash from the eruption that left millions stranded and crippled European air travel last month.
Bioware unveils 'Overlord' DLC for Mass Effect 2, featuring five missions and a rogue VI, without adding new characters.
Vodafone slashes global data roaming costs to $10/MB, offering a significant 93% cut for Australian travel. Promotion ends 26 Aug.
Businesses harness IP surveillance to bolster security while curbing costs, proving a critical solution across various industries.
Greg Abbiss, Gen-i's Principal Architect BI/CRM, says more businesses need to use BI in order to make better decisions.
Cisco New Zealand has launched its third annual Communications Makeover competition, with a total prize fund of $100,000.
TUANZ Chair Pat O'Connell shares savvy strategies to dodge high mobile charges, turning to WiFi and local phones over costly data roaming.
NZ commits to a £1.5 billion Ultra Fast Broadband network, boosting access for 75% of homes, schools and workplaces within 10 years.
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Decoding the quest for the perfect PC: Setting budgets, comparing specs, and understanding warranties. A guide for every computer buyer.
Dynaflow (www.dynaflow.co.nz) designs and builds hydraulic equipment and its business includes the Hose Doctor mobile service franchises.
RSA has filled its NZ sales role with Shephard, after Julian Garreffa's brief stint. Shephard, boasting 8 years' UK experience, aims to boost local business.
New Zealand Transport Agency's ramp signaling project awarded for improving travel speed by 15% on Auckland's motorways.
NZ minister targets high international roaming fees, promising better deals and transparency for Kiwi and Aussie travellers.
CIOs like those at Fletcher Building face ongoing challenges in aligning IT with business strategy, managing change, and proving the value of IT investments.
Auckland's traffic woes may ease with the launch of a state-of-the-art Traffic Operations Centre, a NZD $6.5 million collaboration offering real-time updates.
NetSafe's Cocker questions the true benefits of the Govt's $1.5b Ultra Fast Broadband network, amidst debates on its future uses.
