SecurityBrief US - Technology news for CISOs & cybersecurity decision-makers

User experience (UX) stories - Page 2

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Amplitude launches AI assistant for in-product support

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martech
Amplitude adds an AI assistant inside apps to guide users through tasks, cut support tickets and tie help requests to product behaviour.
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Stake adds portfolio chart & stock move explainers

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data analytics
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cx
Stake rolls out in-app portfolio chart and stock-move summaries as it courts retail investors seeking clearer performance and market context.
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Gigamon launches AI tools as observability market grows

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virtualisation
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digital transformation
Gigamon rolls out AI traffic intelligence and agentic observability software as IDC sees the network monitoring market reaching USD $4.39 billion by 2029.
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Parloa study finds big firms make customer contact hard

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digital transformation
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cx
Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.
Ned

Agentic era and the UI transition

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digital transformation
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hyperscale
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fintech
Agentic commerce is forcing firms to rethink websites, as AI agents bypass ads and clicks for API-driven transactions.
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TripleLift launches TL Spark AI layer for ad buying

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ai
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agentic ai
TripleLift unveils TL Spark to link supply, creative and audience data as AI ad buying shifts towards agentic workflows.
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Code and Theory launches AI creative tool with Adobe

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Code and Theory and Adobe launch AI tool for financial services, using synthetic personas to guide creative decisions before campaigns reach approval.
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Check Point tops Miercom hybrid mesh security benchmark

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firewalls
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ransomware
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hybrid cloud
Check Point claims fourth straight win in Miercom hybrid mesh security test, scoring 99.8% and beating rivals on phishing and malware blocking.
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When identity becomes the payment rail

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data protection
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digital transformation
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fintech
EU wallet rules could turn digital identity into the next payments backbone, forcing banks to rethink onboarding, fraud and customer trust.
Checkpoint

Check Point tops Miercom hybrid mesh security benchmark

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malware
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firewalls
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ransomware
Check Point clinches Miercom's 2026 hybrid mesh security test, scoring 99.8% and blocking every malicious phishing URL.
Dropbox

Dropbox launches three ChatGPT apps for workflow control

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saas
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storage
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document management
Dropbox brings file access, workplace search and diary management into ChatGPT as it looks to cut app switching for office workers.
Nabil preferred

Extreme says Platform ONE cuts network costs by 32%

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edutech
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firewalls
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network infrastructure
Extreme says adoption of Platform ONE is growing as customers across aviation, healthcare and education report sharper efficiency gains and lower running costs.
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Plaid says AI is reshaping consumer finance expectations

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data protection
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data analytics
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digital transformation
Half of US consumers now expect AI to help manage money, as Plaid says finance apps must offer more guidance, transparency and human oversight.
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Hyland launches AI tools for finance, SAP & education

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document management
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digital transformation
Hyland embeds AI into finance, SAP and student workflows as it upgrades Content Innovation Cloud for regulated enterprise processes.
Sneaks

Exclusive: How Adobe showcases its innovation engine

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digital transformation
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cx
Adobe's Sneaks programme puts early-stage ideas on stage, with Principal Evangelist Eric Matisoff saying the live format can help concepts evolve into products.
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Google adds split-screen AI Mode to Chrome for research

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agentic ai
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Google brings split-screen AI Mode to Chrome in US, letting users keep chat beside web pages and pull multiple tabs into one query.
Canva founders

Canva launches AI 2.0 to turn prompts into editable designs

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saas
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digital transformation
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rpa
Canva expands AI push with conversational design, task automation and workplace connectors in bid to become an agentic platform.
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Testlio launches AI chatbot testing service amid scrutiny

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data protection
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devops
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cx
Testlio rolls out human-led AI chatbot testing as brands face pressure to prove safety, accuracy and trust before customer use.
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Mastercard & Lobster.cash team up for AI agent payments

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crypto
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fintech
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risk & compliance
Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.
Opera ai connector

Opera launches Browser Connector for ChatGPT & Claude

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martech
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data privacy
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Opera brings ChatGPT and Claude into its desktop browsers with a free connector that can read live tabs, pages and screenshots.