User experience (UX) stories
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
Women are lagging men in AI adoption, risking a generational career setback unless leaders tackle structural barriers and targeted training now.
Identity management is set to dominate 2026 security agendas as HID research shows rising convergence, biometrics use and privacy scrutiny.
Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.
As AI reshapes work, product managers must lead with human intention, turning clear purpose into products that truly serve people.
VAST Data launches a unified Cosmos AI partner programme, giving global tech, cloud and channel allies a single framework and portal.
Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
CrowdStrike launches FalconID, a “zero-friction” biometric MFA tool that binds logins to trusted devices to counter AI-powered phishing.
Cricut debuts Joy 2 and Explore 5 Essential Bundles in Australia and New Zealand, pairing updated hardware with revamped Design Space tools.
MaxContact Australia rebrands as Kaizn, expanding into independent CX and contact centre advisory across Australia and New Zealand.
Sinch partners with Lovable to embed global messaging, email and voice into its AI build platform, starting with Mailgun-powered email.
Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.
Tech and finance leaders urge IWD 2026's 'Give to Gain' theme to move beyond slogans, driving real structural change for women at work.
Wordly upgrades its Translation App with mobile-first tools to keep live event translations running smoothly in the background all day.
Nearly half of UK public back AI for faster, more accessible services, but demand tight rules, oversight and visible accountability.
Women redefining gaming culture are quietly steering how future technologies will feel, who they serve and whose voices they centre.
As families go global, technologists are urged to build tools for emotional durability, preserving stories and memory, not just efficiency.
Credas urges a UK-wide push to teach homebuyers about safer digital ID, warning email and WhatsApp use leaves them open to fraud.
Carsales has added AI Voice Search to its iOS app, letting Australians find cars by speaking natural phrases, with Android to follow soon.
Workday offers Frankfurt data residency and new languages for its CLM tool, targeting EU sovereignty demands and secure contract hosting.