Customer Loyalty stories - Page 7
Extreme Networks appoints Anisha Vaswani as new CICO
Thu, 13th Mar 2025
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saas
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cx
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martech
Extreme Networks has appointed Anisha Vaswani as its inaugural Chief Information and Customer Officer, aimed at aligning IT strategy with business growth.
Publicis Sapient joins forces with AWS for AI cloud solutions
Wed, 12th Mar 2025
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data protection
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digital transformation
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hyperscale
Publicis Sapient has partnered with AWS to use AI and machine learning to assist businesses in cloud migration and personalised customer experiences.
IWD 2025: The next billion users - Why Women will shape the future of Fintech
Fri, 7th Mar 2025
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fintech
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cx
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martech
As women increasingly shape financial landscapes, fintech firms have a crucial opportunity to design tailored solutions that meet their unique needs and aspirations.
Ericsson showcasing wireless innovations at MWC 2025
Thu, 6th Mar 2025
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cx
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edge computing
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martech
Ericsson Enterprise Wireless is set to unveil cutting-edge advancements in 5G and AI at Mobile World Congress 2025 in Barcelona, showcasing their impact on business efficiency.
Instant raises $18 million to expand eCommerce solutions
Thu, 6th Mar 2025
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cx
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martech
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e-commerce
Instant, an eCommerce retention marketing platform, has secured $18 million in Series A funding, boosting its valuation to over $100 million.
TCS & Salesforce team up to boost AI for manufacturers
Fri, 28th Feb 2025
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crm
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data analytics
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digital transformation
Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.
Loop & Global-e partner to simplify global returns
Thu, 13th Feb 2025
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cx
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martech
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commerce systems
Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.
Nextiva survey reveals CX's growing importance for revenue
Fri, 31st Jan 2025
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cx
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martech
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ai
A recent survey reveals a pivotal shift in customer experience's significance, with 96% of CX leaders reporting corporate recognition as a revenue driver.
Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
BMO partners with Dynatrace to upscale digital banking capabilities
Thu, 15th Feb 2024
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fintech
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cx
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martech
BMO joins forces with tech firm Dynatrace to bolster their digital banking facilities, leading to efficient problem-solving and enhanced customer experiences.
UK businesses set for growth in 2024, according to report
Wed, 31st Jan 2024
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cx
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martech
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supply chain
UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.
Antavo and Concord partnership to enhance digital customer experiences
Mon, 23rd Oct 2023
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cx
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martech
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commerce systems
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
All systems go as ANOTHER kiwi tech firm issues IPO...
Fri, 4th Jul 2014
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data analytics
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cx
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martech
New Zealand's Vista Group is set to raise NZD $40 million through an IPO, aiming to bolster its cinema software market dominance and fuel global expansion.