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Text analytics stories
Qualtrics named Leader in 2026 Gartner VoC Quadrant
Last week
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uc
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digital transformation
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cloud security
Qualtrics again tops Gartner's 2026 Voice of the Customer rankings, leading on execution, vision and AI-driven experience agents.
Qualtrics named Leader in Gartner Voice of Customer
Last week
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uc
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data analytics
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digital transformation
Qualtrics named Leader in Gartner Voice of the Customer report, topping rivals for execution and vision as AI reshapes CX platforms.
DSi Compliance hires David Whipple to drive US growth
Last month
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saas
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data protection
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surveillance
DSi Compliance taps former police captain David Whipple to spearhead North American growth and expand DS-Keywords in US law enforcement.
Snowflake, OpenAI agree USD $200m enterprise AI deal
Last month
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saas
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dr
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data analytics
Snowflake strikes USD $200m deal to embed OpenAI models across its data platform, promising native AI tools for 12,600 enterprise customers.
AI to transform qualitative research into measurable data
Last month
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data analytics
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cx
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martech
Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.
SAS forecasts agentic AI to transform banking by 2026
Tue, 13th Jan 2026
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digital transformation
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fintech
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email security
SAS predicts agentic AI will run core banking by 2026, reshaping trust, fraud defences, climate risk and quantum-powered decision making.