Whatsapp stories - Page 2

Varonis has acquired AI-driven email security firm SlashNext for up to USD $150 million, enhancing its threat detection across emails and messaging platforms.

Smart Communications acquires Pendula to enhance AI-driven orchestration, boosting customer engagement across SMS, email, WhatsApp, and RCS in regulated sectors.

8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.

UK public sector hotlines now cause more caller frustration over hold times than banks, with healthcare and government services topping the list, says new survey.

The UK government plans to impose a two-hour daily social media limit for under-16s to tackle youth compulsive behaviour and online harms.

ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.

Staysure has adopted NiCE's CXone Mpower AI platform to enhance its digital travel insurance customer experience across Europe with omnichannel support.

RCS messaging in the UK has surged 65% in 2024, boosted by Apple iOS support and AI, as brands enhance customer engagement with richer, interactive chat tools.

Proofpoint has acquired Nuclei, boosting its compliance archiving with AI-driven tools for data capture and analysis across major collaboration platforms.

A SALESmanago survey finds 73% of UK, Polish and Italian marketers expect traditional SEO to become obsolete by 2026 amid shifting consumer trends.

MirrorWeb has launched Sentinel, a platform using AI to cut false compliance alerts by 90%, helping firms tackle rising risks from digital communication tools.

Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.

eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.

Australian investment scams have cost consumers AUD $945 million in 2024, driven by complex cybercriminal groups Reckless Rabbit and Ruthless Rabbit, says Infoblox.

Cybercriminal groups Reckless Rabbit and Ruthless Rabbit use registered domain algorithms to carry out investment scams costing US consumers USD $5.7 billion in 2024.

High-profile breaches on apps like Signal highlight the urgent need for user-friendly, secure file sharing to protect sensitive data in government and industry.

Singapore's Travelgoogoo launches Travelgoogoo365, offering a £14 annual global eSIM membership with unlimited messaging across 123 destinations worldwide.

Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.

Kaspersky's latest report reveals a staggering 196% spike in smartphone malware attacks in 2024, with Trojan banker incidents tripling compared to last year.

Gen's Q4 2024 Threat Report reveals a staggering 2.55 billion cyber threats were blocked, with 321 threats emerging every second, highlighting alarming trends in online fraud.